We follow strict guidelines in delivering your merchandise to you thru supposed courier service providers.
If you suspect that the packaging of the product is altered or broken at the time of delivery, please refuse to require delivery of the package, and decision our customer care team on 99204 13246. We have a tendency to shall build our greatest efforts to confirm that a replacement delivery is formed to you at the earliest.
How long will it see the delivery?
We make each effort to method your order among 2-5 operating days from the day it’s placed. Just in case your order is delayed for any reason, we’ll contact you to tell you the same.
Once the order is shipped it unremarkably takes 1-3 working days for delivery in major underground cities. For alternative locations, however, the delivery may take a few additional days. Sure remote geographies the time for delivery may even exceed five days. Merchandise on top of 5 kilos may well be shipped exploitation surface mode and might take up to fifteen days for delivery.
We don’t seem to be accountable for any delay caused by unforeseen time lags by messenger firms in delivering the parcels to clients, or if the customer isn’t offered at the time of delivery.
Can I actually have my stuff delivered on a selected day?
Sorry. Our courier company doesn’t settle for delivery date requests. But they try a repeat delivery just in case you weren’t available within the initial attempt.
Can I request associate categorical delivery by creating additional payment?
We try to deliver merchandise purchased from aldosadventure.com in glorious conditions and in the quickest time possible. However, we have a tendency to don’t have differential delivery options.
How abundant do I have to get delivery?
For every order, we charge a nominal shipping fee of ₹50. However, for a few odd formed or serious merchandise the vendor would possibly add a nominal delivery charge to scale back his price of logistics. Duty Charges associated with any such entry tax would be borne by the customer where applicable.
Can I open the COD parcel before creating the payment?
We apologize, however, we have a tendency to don’t have an open delivery system at Aldo’s Adventure. Just in case you have got any problems with the product, please be happy to induce to bear with our customer care team on 99204 13246 (10 AM – 8 PM).
How am I able to track my order?
Your order standing is updated to you via emails. We will mail you the docket number and courier company link for tracking your package. If you have trouble reading emails or if you don’t receive updates, you can call our customer care team on 9920413246 (10 AM – 8 PM) or mail us at firstname.lastname@example.org
Can I return the order to the courier agent and take my cashback from him?
We apologize but the courier agent is a third party and will not accept returns or give cash for returned products. Refer Return Policy for details.
Does Aldo’s Adventure deliver products outside India?
Currently, Aldo’s Adventure doesn’t deliver items internationally. However, you are invited to make purchases on the website from anywhere in the world and request delivery within India.
My items haven’t arrived yet. What can I do?
Please allow us up to 15 business days for delivery from the day you received the order confirmation. Your order status is updated to you via emails at every step. If you have trouble reading emails or if you don’t receive updates, you can call our customer care team on 99204 13246 (10 AM – 8 PM) or mail us at email@example.com
You do not ship to my area. Why?
We are regularly trying to update our delivery network and locations. Presently the locations serviceable depends on:
- Availability of reliable messenger partners in your location
- Legal restrictions, in shipping explicit merchandise to your location
You should email us, and that we can try and give you a pickup location close to your delivery location.